I've used CardsDirect 2 years previously, so I knew it was an overall good experience. This time though, there was a glitch in the art approval process - link wouldn't work, and web address wouldn't work. Spoke with 4-5 different reps over 2-3 days to get to the final approval option - Customer Service was phenomenal. No one ever acted like I was annoying, and someone even went so far as to say that this was important for them to figure out to improve upon in the future. If it hadn't' been for the great customer service, I would have ditched this process, and gone elsewhere. So please make sure your art approval process is free of glitches, and keep rocking the awesome customer service training and support you have!!

Have used Cardsdirect in the past and get lots of compliments on the product.