Easy to order and discuss with the customer service rep by chat

This was a very easy & quick process! The cards looked beautiful, the imprint was spot on and the price was perfect.

So, to me, how a company handles mistakes speaks worlds about them. I ordered these pretty early in November and they arrived quickly but my logo was slightly off-center in the cut out. Called them up; they immediately fixed it (they were super quick to get it corrected and back to me). Unfortunately, the same thing happened with the second batch (slightly off in a different direction) - shot them an email and, with apologies again, they immediately fixed it. Very quick turnaround with each correction. I'm still giving a really high rating because the final product is excellent, looks really impressive, and the customer service was stellar. Quality control could be a little more on their game but the customer service reps made up for it. I may not order the cutout style if it's a last-minute purchase - just to be safe - but otherwise I do plan to purchase again.

n/a