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The Ones Who Celebrate

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A midnight blue card with silver garland and white ornaments. The front features a circular die-cut in the center to showcase your company name or logo from the inside. Also on the front, the text reads 'Merry Christmas & Happy New Year' in stylish white fonts. The white interior features more silver garland and the back of the card is midnight blue.

Review Summary

2.5  out of  5
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4  out of  5
November 27 2018
Quality card!

Easy to customize, very fast shipping.

1  out of  5
November 26 2018
Terrible Quality and Service

Our company has always ordered from Cards Direct with no issues, but I'm extremely disappointed in the quality of the product we most recently ordered and their customer service. We ordered 300 Die Cut Christmas cards for our clients in October. When the order came (in November) part of the letters in "Merry Christmas" were cut off. We got in contact with Customer Service and they issued a reprint immediately. We had to wait for the other set of cards, which put us behind in sending out our gifts. It was inconvenient but not detrimental. I asked for shipping information so I could make a new plan, and no one ever responded. The new cards came in about a week later...and they had completely forgotten to cut the circle out of the middle. There was just a bright yellow circle in it's place. I honestly do not understand how you miss that, especially since they put a big orange sticker on the package stating "You order has been carefully reviewed for quality and accuracy". Obviously it has not. I called customer service and they offered another reprint, but could not guarantee when the order would get to me, it didn't help that Thanksgiving would delay everything by an additional day. I understand that it wasn't the reps fault, but the person on the phone wasn't apologetic, didn't offer a partial refund or credit and basically just said they would reprint and they'd get to me when they get to me or I could take a full refund and be stuck with the cards I have. At this point, we are very behind in sending our gifts out and my confidence in getting the right order was pretty low so I took the refund and ended up spending two hours cutting the circles out myself. When you factor in the time I spent cutting the cards and the multiple weeks delay in getting the cards, I'm not sure the refund means much. What a headache this experience has been!

Reply from CardsDirect

Thank you for providing feedback on your recent order with us. We are constantly working at improving our customer's experience, and appreciate you giving honest feedback. We are sorry that you had issues with both your product and our customer service department. We assure that we take great measures to ensure that reviews such as yours are looked into so that we may provide the highest quality of service. We hope to have the pleasure of providing you with a better experience for your holiday and greeting card needs in the future. Please do not hesitate to reach out to us at 866.700.5030 (Monday - Friday, 7AM CST - 6PM CST), or [email protected] if we may be of assistance to you. We appreciate your business.

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Customizing Is Easy

  • Add a custom message or company name
  • Style fonts, backgrounds and more
  • Pick a design or use a blank template
  • Add logos, images & signatures
  • Use our library of images & verses
  • Turnkey mailing services
The Ones Who Celebrate

Common Customer Questions

Custom printed orders generally take 1-4 business days printing and production time. Shipping time is additional and can take from 1-6 business days depending on the shipping method you choose. The best way to estimate your delivery date and shipping costs is to add an item to your cart and configure your shipping options. Estimated delivery dates do not include product upgrades including addressing services, special instructions, foil imprinting, PMS ink requests, artwork assistance and proof approvals. These items may require additional processing time.
Customers can order up to 3 free stock or custom samples on select products. Stock samples look identical to what is shown online and include default product options. Custom samples include your exact product selections including your selected size, paper stock and unique personalization. Use our editor to create exactly what you want, then add to cart. Most sample requests are delivered within 7 business days. Envelopes are not included with greeting card samples. Should you need more than three samples or if you require expedited shipping, contact our customer support team.
Yes. We offer addressing and mailing services on greeting card and postcard products.
Currently, we only ship to the United States and Canada. Standard ground services are unavailable for Alaska, Hawaii, and Puerto Rico. Orders to these areas will automatically be set to the most economical expedited air option.