Contact Us

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CardsDirect believes that you, the customer, are our most important asset and we look forward to helping make your shopping experience an enjoyable one. We are ready to answer any questions you may have and welcome your comments and suggestions at any time. Our goal is your happiness before, during, and after your orders are placed and received. Please feel free to contact us by using any of the following methods:

By Email

For General Information:
support@CardsDirect.com

For Artwork Information:
artwork@CardsDirect.com

By Phone

(866) 700-5030 (Toll Free Phone)
(866) 422-4005 (Toll Free Fax)

Mon - Fri (7am - 6pm CST)

Live Chat

Click here to chat

Mon - Fri (7am - 6pm CST)

Check Your Order Status
and Account Information

By Mail

We've Moved!
CardsDirect LLC
12750 Merit Drive, Suite 900
Dallas, TX 75251

Customer Service
We at CardsDirect value our customers and want your shopping experience with us to be an enjoyable one so that you will return often. That is why we are easily available to help answer any questions you may have by phone, fax, email, live chat or mail. Our professional customer service representatives are always ready to help. Please visit our CardsDirect Customer Service page for more information regarding our policies and promise of complete customer satisfaction.

Request a Catalog
We invite you to request a catalog by going to our Greeting Cards Catalog page or by contacting us by one of the methods listed above.

Comments
We enjoy hearing from our customers. Your comments and suggestions are sincerely welcomed as we continually strive to improve your shopping experience. Please contact us at any of the methods mentioned above or send an email to support@CardsDirect.com.

For more information about CardsDirect, see our About Us page and thank you for visiting CardsDirect!

PREMIUM PAPER & PRINTING

We like really nice cards, it's just that simple. That's we insist on the highest quality paper and use the best digital and offset printing to ensure your order meets our 100% Satisfaction Guarantee promise – every time. We like options too, which is why many of our cards are available in a variety of sizes and paper stocks to fit any budget. If you're not sure, just request a free sample and see for yourself. Learn more…

100% GUARANTEE

We believe in our products. That's why every CardsDirect order comes with a 100% Satisfaction Guarantee. If you are unhappy with the quality or workmanship of your product for any reason, we will fix it, replace it, or you may return it. We will refund your full purchase price when the returned items are received. See our Help Page for more information.

12 YEARS IN BUSINESS

Heck, we're almost an antique in "internet years". Founded in 1998, we wanted to create a company that made sending custom cards easy. We never expected that solving that problem would make all of the Fortune 100 companies (yes, all of them), along with thousands of small businesses and families across the country choose us. We really hope you like us too because we don't plan on going anywhere.

BBB

Everyone likes getting good grades. The Better Business Bureau (BBB) tracks and grades businesses for consumer fraud and ethical business practices… and we got an "A". CardsDirect has been a "BBB Accredited Business" since 2005, and is continually monitored on 16 rating factors. They like us, and we hope you will too!

INC 500/5000

When you treat your customers nice, good things happen. CardsDirect is proud to have made the Inc 500|5000 list of fastest growing private companies in 2009. Thank you for putting us on the map! We believe strongly in customer service. A person who cares enough to send a card deserves a great amount of care in return, so in everything we do – our customers know we are right there, every step of the way, to make everything go smoothly.

VERISIGN

Security is important. CardsDirect is committed to ensuring that your identity and information are protected while you are a guest on our site. That's why we are a verified business with VeriSign (the most recognized trust mark on the Internet) and why we use SSL Encrypted Data Transmission during transactions. And just for fun, they scan us daily for Malware too!