Privacy Policy

At CardsDirect, LLC (“CardsDirect”), we believe it is important to protect and respect the privacy of our customers and guests. We are committed to ensuring your privacy as a guest and a customer as set forth below, and we know you care about how your personal information is collected, used, and shared.

This Privacy Statement describes our policies and practices in the areas of: Notice, Disclosure of Collected Information, Security, and Enforcement. We urge you to read this Privacy Policy so that you will understand both our commitment to you and your privacy, and how you can participate in that commitment.

1. Notice
   1. General. In general, you can browse the www.cardsdirect.com website (the “Site”) without telling us who you are or revealing any personal information about yourself. We will ask you when we need information that personally identifies you or allows us to contact you (“Personal Information”). Generally, this information is requested when you contact us for information, ask to receive our catalogues, or place an order for our products. We use your Personal Information for the following primary purposes:
      1. To facilitate your orders of our products.
      2. To make our Site easier for you to use by not having to enter information more than once.
      3. To help you quickly find information on the Site.
      4. To alert you to special offers, updated information and other new services from our company, affiliates, and business partners.
   2. Collected Information. CardsDirect may collect information from you in several different ways including the following:
      1. Registration. In order to purchase or download products or use the services offered by this Site, you may be required to create an account with us. During the purchasing process, you are required to give certain contact information, including your name, email address, and mailing address. We use this information to contact you about the products and services on our Site in which you have expressed interest and to facilitate further re-orders.
      2. Orders and Catalog Requests. If you purchase or download a product or service from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, e-mail, and address) and, where applicable, financial information (such as credit card number, expiration date). We use this information for billing purposes and to fulfill your orders. If we have trouble processing an order, we will use this information to contact you.
      3. Log Files. As is true of most websites, we gather certain information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamp, and movements around the site, and to gather demographic information about our user base as a whole. We do not link this automatically-collected data to personally identifiable information.
      4. Correspondence. If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities, we may collect such information into a file specific to you.
      5. Supplementation of Information. In order to provide certain services to you, we may on occasion supplement the personal information you submitted to us with information from third-party sources.
   3. Site Usage. CardsDirect may monitor your activities, preferences, and transactional data (such as your IP address) relating to your use of the Site and/or services and log this information. This information may be used to diagnose Site technical problems or problems with your account.
   4. Cookies. Cookies are data files that are written onto your computer by a website, and stay there unless they expire or are removed by you. Cookies enable us to recognize your computer when you revisit the Site, and recall your Site preferences to enhance your experience in using the Site. We do not use cookies to collect or use any information about your visits to other websites and do not knowingly allow any third party to create cookies or otherwise collect any information from our Site. Consult your browser Help menu to learn more about how you can configure your browser software to notify you when your computer receives a new cookie. Note that you may also be able to configure your browser to disable the creation of cookies entirely (although your full interactive use of the Site may be adversely impacted if you do this. For example, you may not be able to place on-line orders for our products.) This Privacy Policy covers the use of cookies by this Site only and does not cover the use of cookies by any advertisers or third parties.
   5. Service-related Announcements. We may send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email. Generally, you may opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.
   6. Customer Service. Based upon the personally identifiable information you provide us, we may send you a confirmation e-mail to act as a receipt of your purchase. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account.
2. Disclosure of Collected Information
   1. Information from the Site. CardsDirect will never disclose to non-affiliated third parties without your prior approval, your e-mail address, phone number, or credit card information, that we collect via the Site. However, we reserve the right to outsource certain activities such as shipping and credit card processing to our business partners. In such case, we will disclose to these business partners only such information as is required to facilitate your transactions, and we will make every effort to have our business partners protect and refrain from disclosing your information to other third parties. Further, CardsDirect will cooperate with official law enforcement inquiries, such as fraud investigations and subpoenas, and will disclose your information when necessary to comply with state and federal laws and regulations.
   2. Information Disclosed for Direct Marketing. From time to time, as marketing opportunities arise with trusted third-party companies, CardsDirect may share your mailing information after a diligent review of the offers and methods of delivery. Sharing information will be done only through reputable third parties who have safeguards in place. CardsDirect screens all companies who request information and reserves the right of refusal on any opportunity if the third party does not meet certain standards. CardsDirect will also cross market between its affiliated companies and others. However, our customers should be assured that at no time will personal e-mails be shared. Furthermore, you have the ability to opt out of any third-party offers. For more information on the opt-out arrangement, please review the section entitled “Choice/Opt-Out.”
   3. Disclaimer. We cannot ensure that all of your private communications and other personal information will never be disclosed in ways not otherwise described in this Privacy Policy. By way of example (without limiting the foregoing), we may be forced to disclose personal information to the government or third parties under certain circumstances, third parties may unlawfully intercept or access transmissions or private communications, or users may abuse or misuse your personal information that they collect from the Site.
3. Security
   CardsDirect is committed to ensuring that your ordering information, including your customer information, is protected while you are on our Site. Our company is registered with VeriSign, Dun & Bradstreet, Comodo, and the Better Business Bureau On-Line, all industry leaders in protecting e-commerce shoppers on the web.

   Our Web site uses SSL (Secure Socket Layer) encryption to minimize the chances that your personal information can be read as it passes over the Internet. SSL keeps others from seeing your personal information by scrambling it so that only your Web browser, and our server, can decipher it. These measures make it very unlikely that your credit card information will be compromised online. However, in the event of an unauthorized use of your credit card, notify your credit card provider or issuing bank in accordance with its reporting rules and procedures.

   How do I know my data is safe? There are two ways to make sure a website is encrypting your personal and credit card data as it passes over the Internet. The first is you will notice that the URL address in the Address bar of your web browser says https:// in the checkout pages, instead of http:// like it normally does. This “s” signifies that you are passing through a SSL (Secure Socket Layer) to the web server. Secondly, you should see a small padlock icon in the bottom bar of your web browser. You can double click on this icon to see additional information about the encryption features.

   At CardsDirect, our goal is to provide very high-quality products with the best possible shopping experience. If you are still uneasy about inputting your credit card information into our Site, we provide a service where you can simply check a box during checkout that allows you to complete the order without inputting your credit card. One of our customer service representatives will personally call you to complete your credit card transaction over the phone.

4. Enforcement
   If for some reason you believe CardsDirect has not adhered to the principles of this Privacy Statement, please notify us by e-mail at support@cardsdirect.com., and we will do our best to determine and correct the problem promptly.
   1. Limitations of Warranties and Remedies. TO THE FULL EXTENT ALLOWED BY LAW, CARDSDIRECT DISCLAIMS ALL WARRANTIES, TERMS OR CONDITIONS, EXPRESS OR IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES, TERMS, OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND WARRANTY OF NONINFRINGEMENT. CARDSDIRECT NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, AND USE OF THE PRODUCTS AND SERVICES. CARDSDIRECT’S LIABILITY WILL NOT EXCEED THE FEE PAID BY THE CUSTOMER FOR THE PURCHASE OF THE PRODUCTS. IN NO EVENT WILL CARDSDIRECT BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR SPECIAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR REVENUES, EVEN IF CARDSDIRECT HAS, OR SHOULD HAVE HAD, ANY KNOWLEDGE, ACTUAL OR CONSTRUCTIVE, OF THE POSSIBILITY OF SUCH DAMAGES.
   2. Indemnification. Each of the parties acknowledges and agrees that by entering into and performing its obligations under this Privacy Policy, CardsDirect will not assume and should not be exposed to the business and operational risks associated with Your business. You agree to defend, indemnify, and hold harmless CardsDirect and its officers and employees against any and all third party claims, suits, costs, losses liabilities and expenses of any kind (including reasonable attorneys’ fees) that CardsDirect may incur arising out of or resulting from the use of the Site or any of the goods and services of CardsDirect, the end user, or any other person.
   3. Choice of Law and Venue.     THIS AGREEMENT WILL BE CONSTRUED AND GOVERNED IN ACCORDANCE WITH THE LAWS OF THE STATE OF TEXAS WITHOUT APPLICATION OF CHOICE-OF-LAW PROVISIONS THAT WOULD REQUIRE APPLICATION OF THE LAWS OF ANOTHER JURISDICTION. BY ENTERING INTO THIS AGREEMENT, ALL PARTIES IRREVOCABLY SUBMIT THEMSELVES TO THE EXCLUSIVE JURISDICTION OF THE STATE AND FEDERAL COURTS IN DALLAS COUNTY, TEXAS WITH REGARD TO ANY DISPUTE RELATING TO THIS PRIVACY POLICY OR ITS ENFORCEMENT. THE PARTIES ALSO HEREBY WAIVE ANY CHALLENGE TO VENUE THEY MAY HAVE TO A LAWSUIT FILED IN A STATE OR FEDERAL COURT IN DALLAS COUNTY, TEXAS, RELATING TO A DISPUTE BETWEEN THE PARTIES RELATING TO THIS PRIVACY POLICY OR ITS ENFORCEMENT.
   4. Severability. If any provision of this Agreement is found to be invalid, illegal, or unenforceable, the validity, legality and enforceability of any of the remaining provisions will not in any way be affected or impaired and a valid, legal, and enforceable provision of similar intent and economic impact will be substituted therefore.
   5. Additional Provisions Regarding Liability. The parties agree that the foregoing limitations will not be read so as to limit any liability to an extent that would not be permitted under applicable law and specifically will not limit any liability for gross negligence, intentional tortious or unlawful conduct or damages for strict liability that may not be limited by law.
   6. Notices. Any notices or other communication required or permitted to be made or given by either Party pursuant to this Privacy Policy will be in writing, in English, and will be deemed to have been duly given when delivered if delivered personally or sent by recognized overnight express courier, to the address specified herein or such other address as CardsDirect may specify in writing. All notices shall be sent to:
      
      CardsDirect LLC
      12750 Merit Drive, Suite 900
      Dallas, TX 75251
5. Additional Information
   1. Links. The Site may contain links to other sites. However, please be aware that CardsDirect is not responsible for and cannot control the privacy policies of such other sites. We encourage you to be aware when you leave the Site, and to read the privacy statements of each and every web site that collects personally identifiable information. This Privacy Statement applies solely to information collected by the CardsDirect Site.
   2. Notification of Privacy Statement Changes. We reserve the right to change this Privacy Policy at any time, and you may visit this page to learn of our revised Privacy Policy. All such changes shall be binding on you 14 calendar days after they are initially posted on the Website unless you are a new user, in which case they are binding on you immediately.
   3. Choice/Opt-Out Any customer may opt out at any time by contacting CardsDirect via e-mail at support@cardsdirect.com or by toll-free telephone at 1.866.700.5030.
   4. Access to Personal Information. If your personally identifiable information changes, or if you no longer desire some or all of our services, you may correct, update or deactivate it by making the change on our account information pages or by emailing us at support@cardsdirect.com.
   5. Business Transition. In the event we go through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of our assets, your personally identifiable information will likely be among the assets transferred.
   6. Contact Us. If you have any questions or suggestions regarding our privacy policy, please contact us through the “Contact Us” section of the Website.