Our order went so smoothly - John was knowledgeable, professional and courteous and assisted me from start to finish. The final product was perfect (just as ordered) and delivered quickly. We would certainly order from you again. One observation - the silver envelopes are difficult to use a postage meter - the material of the envelope makes the postage meter smudge. Next time we will order plain envelopes! But thank you for a great product and wonderful customer service!!