4.8
out of
5
I have used this product for my Christmas cards since 2005. The service has always been prompt and of the highest quality, making my cards stand out over typical drug store photo cards. Ordering is easy and turn-around time, while always quick, has even improved each year to now just a few days which is amazing considering mine are December orders.
The front and back of my custom designed card was also printed on the inside left and right of my card instead of the submitted design with different pictures on the inside left and right. Besides it being obviously wrong, doesn't anyone even check the print job against the submission?? Now we have to get them reprinted and reshipped. My cards will never make it to the recipients in time for Christmas. So very disappointed in Cards Direct! And this is after my first order placed in November never showed up and the cards had to be reprinted. This is strike two on the same order.
Thank you for your review. We are sorry to hear that you had issues with your order and we are looking into this issue. We appreciate your feedback and thank you for your patience with this.
I have used Cards Direct for many years. The cards have always been excellent! This year, for the very first time, two cards were damaged at the lower edge, as if they were caught in a machine, I had ordered extra so this was not an issue, I do hope, however, that this does not predict a future reduction in the high quality I have come to expect from Cards Direct.
Cards Direct said it was not their problem but UPS's. I ordered and paid Cards Direct. Guess I need to go with Shutterfly next time.
Thank you for your review. We are sorry to hear that you had issues with the delivery of your order. I do see that we have placed a new order for you and should be to you within a couple of days. Thank you for your patience and we thank you for your business with us.
We were delighted to receive our Cards Direct order of Christmas Cards. It was our first time with this company and the first time making a custom card, so we were pretty nervous when ordering. However, when the cards arrived we were delighted with them! They were beautiful and nicely printed. The quality of the materials and workmanship was fantastic! So why only four stars? It's because the weight of the envelope and the weight of the paper made the item so heavy that it exceeded the 2.0 ounce limit for a first-class letter and the Post Office rejected many of our cards and required extra postage on them. Lots of extra postage. So beware. Otherwise, it was a great job!