they will let you know if your photo will look its best before its even created.

This is the first time ordering from this company. We wanted to have personalized holiday cards this year. I was AMAZED with the final product! I will continue to order from this company!! Response time was incredible and the artwork was fabulous!! We had a little misunderstanding with the type of card, however, they made it right and my experience with this company was nothing short of the best!

We wanted to make our own card this year, reflecting what happened in our lives and put together a card we loved. They had a photo issue and reached out to us, we sent better quality photos and recived our cards within the week. They are exactly what we had hoped! Love this vendors quality

This was the first time creating our own card. I had trouble when I ordered samples of paper. I ended up with all the same and then I could not order more since I had received 3, but lucky enough the Office Manager like the matte finish. I had great help over the "live" chat and loved the direct contact after the order was placed and you were waiting for approval of the proof. That really eased my mind, because then it was not just an online order where you are not sure what you are going to get. Lee Deane was very nice.

I've used CardsDirect 2 years previously, so I knew it was an overall good experience. This time though, there was a glitch in the art approval process - link wouldn't work, and web address wouldn't work. Spoke with 4-5 different reps over 2-3 days to get to the final approval option - Customer Service was phenomenal. No one ever acted like I was annoying, and someone even went so far as to say that this was important for them to figure out to improve upon in the future. If it hadn't' been for the great customer service, I would have ditched this process, and gone elsewhere. So please make sure your art approval process is free of glitches, and keep rocking the awesome customer service training and support you have!!