The 1st order of holiday cards and envelopes are done and received a timely manner. I needed to order more envelopes - it was a hassle. Talked to someone in customer service who did not know what she was doing - could not seem to get the re-order correct. I asked for someone else, this person said they would take care of it. Then when I received the confirmation - the order was wrong. I called back again and finally got it corrected. The re-order was supposed to arrive in two days - it took a week. When I called back to Customer Service to find out where my re-order was, they said it was still in production. Then all of a sudden the box of envelopes arrived. I was very unhappy with the customer service reps - they need to get staff who know what they are doing. When I received the 1st order, the envelopes were just thrown in a box - they were not banded together. I have ordered in the past and never have had problems. But this year, it has not been the same.

This is my 3rd year ordering our company holiday cards from CardsDirect, there are always TONS of great cards to choose from and I love all the customization options. I especially appreciate that you can change the paper type and the foil color in the envelopes. It makes it possible to get great looking but affordable cards. We are always impressed by how good the cards look and how quickly they arrive. We will continue to order from CardsDirect, we have had only positive experiences so far.