CardsDirect Customer Service Question #2
What does “Pending Availability” mean? When will it be available?
At times you will see a notice under a card design that says Pending Availability. There are a number of reasons why this disclaimer might appear. At CardsDirect we are constantly updating our card offerings. New cards are continually being added and some cards retired.
When a new card is added there are a number of technical support functions that must be implemented. The specifications must be uploaded on our site, the card must be photographed and the card descriptions you see by each one must be written. With over 1,500 active cards on our website, at times a card may appear on the site before everything is in place for you to enter your order. For this reason you may see “Pending Availability” under a specific design.
Often a card is simply not yet active because it is meant for another season and not yet ready to be promoted. The 2009 calendar cards are examples of cards that will become active this month but may have appeared as pending up to this point. Not many will want to mail a 2009 calendar just yet.
Dove with Flag Ribbon 2009 Calendar
B1460
Pending Availability
With cards being added and retired regularly, it is best to check back later to see if the card has been taken off “pending” and is now available. We cannot guarantee that a pending card may become active during the current season so if you cannot find another design that interests you, please do give our customer service professionals a call to confirm availability.
We believe that with so many wonderful designs from which to choose, the difficulty is more in narrowing your card selection to just one. We sincerely hope that you will find an alternative to a pending availability design but please do contact us if you have any questions. Our goal is your happiness!
